Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, or contact us for support.

• Personal information (name, email, phone number)
• Professional credentials (for therapists)
• Profile information and preferences
• Communication data and messages

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Facilitate connections between clients and therapists
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• With your explicit consent
• To facilitate connections between clients and therapists
• To comply with legal requirements
• To protect our rights and prevent fraud

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Health Information Privacy

We understand the sensitive nature of health information. Any therapeutic communications between clients and therapists are governed by professional confidentiality standards and applicable healthcare privacy laws.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser.

7. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability
• Lodge a complaint with regulatory authorities

8. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@candotherapy.com